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Texting Privacy

Effective Nov 6, 2026.

Written Leads LLC runs two texting programs through WRITTEN: the texts licensed insurance agents send to people who agreed to hear from them, and WRITTEN Alerts, texted to agents who use WRITTEN. This page covers what we keep for those texts. Our Privacy Policy covers everything else we do.

What We Keep

  • the mobile number the texts go to
  • how and when you agreed: the words you agreed to and the time, whether you said yes on a call, checked the WRITTEN Alerts box, or texted first
  • the texts sent and received, with their times
  • your STOP, START and HELP replies

How We Use It

Only to send the texts you agreed to, to answer HELP, to stop texts when you reply STOP, and to keep a record of your consent. We do not use it to advertise to you.

We do not sell, rent, or share texting consent, or mobile numbers collected through texting, with any third party or affiliate for their marketing or promotional purposes. Telnyx carries the texts, and our hosting companies store them, only to provide the service. The agent you agreed to hear from sees your texts with them.

Your Choices

Reply STOP to end texts, START to turn them back on, or HELP for help. Message frequency varies, and message and data rates may apply. See our Texting Terms.

To have what we keep deleted, follow Deleting Your Information or email support@writtenleads.com.